VoIP Phone Services
At Newport Solutions we're your trusted VoIP advisors with access to a vast network of leading solution providers.
How Our VoIP Service Works
The world of VoIP is brimming with possibilities, from hosted VoIP to SIP trunking, and a myriad of feature-rich solutions in between. We understand that selecting the right VoIP solution for your business can be a daunting task. That's where we come in.
We're not just a reseller of VoIP solutions. Newport Solutions acts as your VoIP advisor, leveraging our extensive industry knowledge and partnerships with numerous solution providers. Our mission is to demystify VoIP and guide you toward the solution that perfectly aligns with your business goals and budget.
How Our VoIP Service Works
The world of VoIP is brimming with possibilities, from hosted VoIP to SIP trunking, and a myriad of feature-rich solutions in between. We understand that selecting the right VoIP solution for your business can be a daunting task. That's where we come in.
We're not just a reseller of VoIP solutions. Newport Solutions acts as your VoIP advisor, leveraging our extensive industry knowledge and partnerships with numerous solution providers. Our mission is to demystify VoIP and guide you toward the solution that perfectly aligns with your business goals and budget.
1.
VoIP Assessment
We begin by conducting a comprehensive assessment of your current communication infrastructure. Our experts evaluate your unique needs, challenges, and growth aspirations to identify the ideal VoIP solution for you.
2.
Solution Matching
With access to a diverse range of VoIP solution providers, we meticulously match your requirements with the most suitable options available. Our portfolio includes providers known for reliability, quality, and cutting-edge technology.
3.
Install & Support
Once we've identified the perfect VoIP solution for your business, our team manages the seamless implementation process. We ensure minimal disruption and provide ongoing support to guarantee a smooth transition and continued success.
4.
Cost Optimization
Our focus extends beyond technology; we're committed to optimizing your VoIP costs. We help you maximize your investment by eliminating unnecessary expenses and ensuring your VoIP solution aligns with your budgetary constraints.
Get a Quote
Discover the Newport difference, where affordability meets excellence, and your success becomes our mission. Reach out to us today to explore how we can transform your business phone experience.
Lower Your Phone Costs and Make Life Easier for Customers and Employees
VoIP is fast becoming the standard for business communications. It enables a broader array of features than traditional analog phone systems to improve productivity, enhance customer satisfaction, and deliver exceptional business intelligence.
VoIP uses your current broadband connection to transport calls over the Internet to deliver superior voice quality and reliability. With VoIP, the lower cost and robust features offered can make a positive impact to your bottom line as you grow. Adding extensions down the road is quick and simple. In a matter of minutes, your company can add lines and features to accommodate expansion.
#faqs
Frequently Asked Questions
How do VoIP phones work?
Our VoIP phone systems here at Newport Solutions are hosted PBX solutions. A PBX (Private Branch Exchange) phone system is a private telephone network used within an organization or business. It allows internal communication among employees and also provides a connection to the public switched telephone network (PSTN) for external communication.
In a traditional PBX system, physical hardware is installed on the premises of the organization to manage the routing of calls. This hardware includes telephone lines, a computer server that runs the PBX software, and the network of interconnected desk phones or other communication devices.
While traditional hardware-based PBX systems are still in use, there is a growing trend toward cloud-based PBX solutions. Cloud PBX operates over the internet, and the PBX functionality is provided by a service provider rather than on-premises hardware. This can offer increased flexibility, scalability, and potentially lower upfront costs for businesses.
How easy is it to add or remove an extension?
Companies can start with a small number of extensions and grow to any size, without phone system constraints or hardware upgrades. Adding or removing extensions is quick and simple, needing only a few minutes time to accomplish. This makes managing growth in a hosted environment drastically easier than with an on-premises system.
What type of ongoing maintenance is there?
With a hosted PBX there’s no hardware or technology to maintain on premises: all day-to-day operations and maintenance of the PBX is performed by the VoIP provider. Companies also gain access to the latest technology automatically.
Do I need to be in the office to use the VoIP phone system?
No. VoIP allows employees to access their phone system from virtually anywhere with an internet connection. This is particularly useful for remote employees and distributed teams.
During events that might force employees to work remotely, such as natural disasters, pandemics, or other emergencies, VoIP systems keep continuity in business communication.
Will our phone numbers look local?
VoIP allows businesses to have virtual phone numbers with area codes from different locations. This is beneficial for maintaining a local presence, even if physical offices are temporarily closed or employees are working from various locations.
Can I use my cell phone with VoIP?
Yes. VoIP technology allows voice communication to be transmitted over the internet rather than traditional phone lines, so various devices can be used to make VoIP calls, offering flexibility and convenience. Here are some common devices that can use VoIP:
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IP Phones:
- These are dedicated hardware devices designed specifically for VoIP calls. IP phones look and function like traditional telephones but connect to the internet instead of a traditional phone line.
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Softphones:
- Softphones are software applications that turn computers, laptops, tablets, or smartphones into VoIP-enabled devices. Users can make calls using a headset or the device's built-in microphone and speakers.
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Smartphones and Tablets:
- Many VoIP services offer dedicated apps for smartphones and tablets. Users can install these apps to make and receive VoIP calls over Wi-Fi or mobile data networks.
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Computers:
- Personal computers and laptops can run softphone applications or use web-based VoIP services. This allows users to make calls directly from their computers, using a headset or the computer's built-in audio devices.
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Conference Phones:
- VoIP-enabled conference phones are designed for group calls and meetings. They are equipped with features like echo cancellation and noise reduction to enhance the quality of conference calls.
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Smart Speakers:
- Some smart speakers, like those powered by Amazon Alexa or Google Assistant, may support VoIP calling features, allowing users to make calls using voice commands.
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Wearable Devices:
- Certain smartwatches and other wearable devices may support VoIP apps, enabling users to make calls directly from their wrist.
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Webcams and Cameras:
- Devices with built-in or connected webcams can be used for video calls over VoIP platforms, enhancing communication with visual elements.
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Unified Communications (UC) Devices:
- Headsets, speakerphones, and other unified communications peripherals are designed to work seamlessly with VoIP services, providing high-quality audio for both voice and video calls.
It's important to note that the specific devices supported by a VoIP service may vary, and compatibility depends on the service provider and the type of device. Additionally, as technology evolves, new devices and integrations with existing devices may become available for VoIP communication.
Our Favorite Phone
What Makes it Special:
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HD audio
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Noise-blocking technology
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Wi-Fi ready
- Antimicrobial protection
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Pair your mobile device
- and more!
See the Catalog
What's included:
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Video systems
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VoIP desk phones
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Bluetooth headsets
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Conference room equipment
- Compatability guide
- and more!
What Orange County Businesses Say About Us...
"It Just Makes Financial Sense"
As a small business owner with employees spread out across multiple regions we rely heavily on our network being stable and available but do not have a budget for a full-time IT team. With Newport Solutions I do not have to worry about our network and can use the savings towards expanding my business.
-Joseph Hogan, Google Review
"A Completely Different Experience"
Newport Solutions is professional, very responsive, and incredibly knowledgeable. Our network was left in disarray by the previous support team, but NSI documented our environment. They are personable and have always done an excellent job maintaining our networks!
-Danielle, Google Review
"Always Patient, Kind, and Helpful"
We switched over to this local IT company after working with another located in Los Angeles for years. Jeff and his team at Newport Solutions have always been patient, kind, and very helpful to people with varying technical skills. They never try to inflate pricing or hard sell network equipment upgrades; the only outages we have are usually the fault of our internet provider!
-AnnaBelle, Google Review
What Happens When You Request a Quote?
When you request a quote for a business phone system, we'll want to schedule a quick call to introduce ourselves and better define what you are looking for.
An Intro Call with Newport Solutions is a quick 15 min chat. It can happen over the phone or in person.
We'll ask you some questions about your current phone system. If you need responsive IT support or cybersecurity services we can talk about that too.
We'll answer any questions you have about our monthly service options, and that's it!
It's a painless, no-pressure call. And by the end of our chat, it will be clear whether we are a good fit for your Orange County business phone needs.