Co-Managed IT Support

Co-managed IT is a partnership between your in-house IT staff and our team here at Newport Solutions. This service enhances your in-house IT team's capabilities with support from a whole team of experts. Co-managed IT is the flexible, cost-effective solution many Orange County businesses use to scale.

IT-Frustration-_1340-x-1080-px_

What is Co-Managed IT?

Co-managed IT is a flexible solution that combines in-house IT with an IT management service. This approach allows businesses to maintain control over certain aspects of their IT infrastructure while leveraging external support for specialized services or additional capacity.

For example, your in-house team might handle day-to-day tasks like software updates and equipment installations while our engineers manage tasks such as network security, backups, VoIP phones, or compliance.

Give Your IT Team the Support They Need

Running an IT department is a huge task. Many times IT Directors are barely hanging on, overwhelmed with the sheer volume of responsibilities on their plate. They’re expected to juggle critical tasks like upgrading the company’s technology infrastructure, handling an endless stream of service tickets, and ensuring compliance with ever-changing security standards—all while working with limited budgets and insufficient resources. This constant pressure leaves little room for strategic initiatives that could drive the company forward.

Co-managed IT offers a solution by providing the extra support and expertise needed to manage day-to-day operations and complex tasks. This partnership gives IT Directors the relief they need, freeing up valuable time to focus on high-impact projects that can truly advance the business. 

Struggling with IT Overload?

Book a Call Today and Find Out How Co-Managed IT Can Bring Relief and Efficiency

Is Co-Managed IT Right for You?

Co-managed IT is ideal for Orange County businesses that want to enhance their existing IT capabilities without fully outsourcing their IT department. Whether you need temporary support during an employee's leave, after-hours coverage, or specialized expertise, our co-managed IT services can be tailored to meet your needs.

image001
"This is what it looked like before Newport"

A Co-Managed Case Study

We currently provide co-managed IT services to a local manufacturing plant with about 25 office employees and 40 networked CNC machines. When their internal IT person left, we stepped in to provide on-site support one day a week, working seamlessly with their out-of-state IT team. Four and a half years later, we continue to provide reliable support, ensuring smooth operations and addressing any technical issues that arise.

Here's a peek at what their server room looked like when we arrived. They simply just didn't have enough time to get it sorted and organized. This is one of the many ways we helped them.

Benefits of Co-Managed IT

Easily scale your IT support up or down based on your business needs without the hassle of hiring and training new staff.

Gain access to specialized skills and knowledge that may not be available in-house, especially for complex tasks like cybersecurity or network management.

Pay only for the services you need, when you need them. This flexibility allows you to manage costs more effectively than maintaining a larger, full-time IT team.

Ensure comprehensive IT coverage, especially during vacations, after-hours, or when facing unexpected surges in demand.

Free up your internal IT team to focus on strategic projects that drive your business forward, while we handle the routine and specialized tasks.

Schedule an Intro Call

 

If you are interested in a Co-Managed IT partnership for your Orange County business, schedule a call with us today.

An Intro Call with Newport Solutions is a quick 10-15 min chat. It can happen over the phone or in person.

We'll ask you some questions about how you are currently handling your IT support and cybersecurity. If you need a good phone system we can talk about that too.

We'll answer any questions you have about our monthly co-managed IT service, and that's it!

It's a painless, no-pressure call. And by the end of our chat, it will be clear whether we are a good fit to work with each other.

The Most Productive Call You'll Ever Have About IT

  • Quick 15 min chat
  • No obligation to work with us after