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Dependable IT services and support for Orange County businesses
Watch this video from our President Jeff Olejnik
If you are like most Orange County small businesses we talk to, when something goes wrong with your computers or phones you call the "IT guy." Here's the most common outcome:
He usually doesn't answer his phone
He takes forever to get back to you
He doesn't make it seem like you are a priority
He spends entirely too much time diagnosing issues
He sticks you with a huge bill that is totally unclear on what you are even paying for
To be successful, companies must be able to plan expenses and know that vital business systems will work as needed. Unfortunately, I see way too many local businesses getting reactive support from their IT provider instead of proactive support.
Not all IT providers have the necessary expertise or resources to implement comprehensive proactive IT solutions effectively.
It is simply too costly to have a reactive approach to maintaining your IT network. Relying solely on reactive IT support will give you the following:
⚠️ Downtime: Reactive support means that issues are addressed after they disrupt your operations, leading to downtime and potential loss of productivity and revenue.
⚠️ Security Risks: Waiting until a security breach occurs to take action can result in data breaches and compromise sensitive information.
⚠️ Higher Costs in the Long Run: The cost of resolving issues reactively can be higher than investing in proactive maintenance, as extensive problems may arise from neglecting preventative measures.
At Newport Solutions, we recognize the limitations of a purely reactive approach to IT support. Our commitment is to provide proactive IT service that goes beyond merely addressing problems as they occur.
Here's How We Differ:
We employ advanced monitoring tools and best practices to proactively identify and address potential issues before they disrupt your operations, reducing downtime and associated costs.
Our team regularly conducts preventive maintenance, software updates, and security patches to ensure your systems remain secure and efficient.
We work with you to develop a strategic IT plan tailored to your business needs, ensuring your technology aligns with your long-term goals.
In an era of increasing cyber threats, we prioritize cybersecurity. We implement robust security measures to safeguard your data and operations.
In addition to the dedicated IT support we provide to our clients, we also have access to a portfolio of other solutions such as VoIP phones and cloud services.
Our commitment to proactive support includes dedicating the necessary resources to deliver comprehensive IT solutions.
By choosing Newport Solutions, you're opting for an IT partner that prioritizes your business's long-term success by offering proactive support, minimizing downtime, enhancing security, and ensuring your IT systems are a strategic asset rather than a liability. We're not just IT support; we're your technology advocates, committed to keeping your business running smoothly and securely.
Having a reliable helpdesk can eliminate frustration and lost productivity. Our experienced technicians can assist your team with IT problems so they can get back on track quickly.
Cyberattacks are on the rise. We will review your systems and
recommend appropriate steps to protect your business from cyber threats.
Communication and collaboration tools make it easier for employees to do their jobs. We can make sure that you are using the best options for your business and that they are set up and maintained properly.
Let's schedule a 15 min intro call. The call is a simple get-to-know-you where you can tell us the IT pain points you are currently facing. We discuss how you are currently handling your IT support, and what changes would be beneficial for your organization.
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If you are looking for proactive IT support in Orange County - or a VoIP phone system - schedule a call with us today.
An Intro Call with Newport Solutions is a quick 15 min chat. It can happen over the phone or in person.
We'll ask you some questions about how you are currently handling your IT support and cybersecurity. If you need a good phone system we can talk about that too.
We'll answer any questions you have about our monthly service options, and that's it!
It's a painless, no-pressure call. And by the end of our chat, it will be clear whether we are a good fit to work with each other.